GIJITO Terms of Use

1. These Terms apply to every relationship between us and the Customer concerning the use of the Service.
2. If an application form or other individual agreement separately concluded between us and the Customer (an "Individual Contract") differs from these Terms, the Individual Contract prevails.
3. When the Service is used on a trial basis, the trial period and other conditions are as set out in the trial conditions we specify separately. If the trial conditions differ from these Terms, the trial conditions prevail.

1. "User" means an officer, employee or other person of the Customer whom the Customer allows to use the Service.
2. "Organization Administrator" means a User with authority to manage the members and settings of the Customer's organization.
3. "Customer Data" means information that the Customer or a User enters in, uploads to or records with the Service (including audio), and the transcripts, AI Drafts, minutes, items and other information that the Service creates from it. It does not include information about Users' accounts (such as names and email addresses).
4. "AI Draft" means a draft of minutes and items that the Service creates using AI.
5. "External Tool" means a service provided by a business other than us that the Customer connects to and uses with the Service.

1. The Service transcribes meeting audio, creates AI Drafts, and finalizes minutes after the person in charge checks, corrects and approves them.
2. Minutes are finalized when the person in charge approves the minutes as a whole. The Service is not for approving items one by one or for managing the progress of tasks (completion marks and due dates in My item list are personal notes made by Users).
3. We may change the content of the Service after notifying the Customer in advance.

1. A person wishing to use the Service applies by the method we specify, and a contract for the use of the Service on the terms of these Terms (the "Contract") is formed when we accept the application.
2. User accounts are issued by invitation from us or from an Organization Administrator.
3. The Customer has its Users comply with these Terms and is responsible for Users' use of the Service.

1. The Customer and Users manage passwords and other credentials at their own responsibility and must not let any third party use them.
2. If credentials may have been used by a third party, the Customer contacts us promptly.

The fees, payment method and payment date of the Service are as set out in the Individual Contract.

1. Depending on the content of the meeting and the recording environment, AI Drafts may contain errors, omissions or content that differs from what was actually said. We do not warrant the accuracy or completeness of AI Drafts and transcripts, or their fitness for a particular purpose.
2. The Customer checks AI Drafts against the remarks on which they are based, makes the necessary corrections, and approves the minutes at its own judgment and responsibility.
3. The Service is not intended to infer and fill in owners or due dates that were not stated in the meeting.

1. When recording a meeting with the Service, the Customer, at its own responsibility, notifies the participants of the recording and its purpose and obtains any consent required.
2. The Customer warrants that it has obtained the personal information contained in Customer Data in accordance with the Act on the Protection of Personal Information of Japan and other laws and regulations, and that it has the authority to enter that information into the Service.
3. If Customer Data contains special care-required personal information, the Customer takes the measures required by law, such as obtaining the consent of the person concerned in advance.
4. If a dispute arises between us and a meeting participant or other third party because the Customer has breached the preceding paragraphs, the Customer resolves it at its own expense and responsibility, and compensates us for any damage we incur as a result (including reasonable attorneys' fees).

1. Rights in Customer Data belong to the Customer. The Customer permits us to use Customer Data by copying, transmitting or other means, to the extent necessary to provide the Service (including having it handled by the contractors in Article 12).
2. We handle Customer Data only to provide the Service. Our staff view the content of Customer Data only when a court, an investigative authority or another public authority requires it under law.
3. We do not use Customer Data to train AI.
4. Except through a share link, meeting content can be viewed on screen by the members of the folder in which the minutes are saved. Even an Organization Administrator cannot, by that role, open on screen the content of a folder they are not a member of. The data of the whole organization can be exported only by a designated Organization Administrator, and only if we have enabled it. When a share link has been issued for a meeting with the sharing feature, the people within the scope of that share can also view what is shared while the link is valid.
5. Our administration console handles management information such as contracts and usage, and has no function for viewing meeting transcripts or minutes.
6. We handle personal information in accordance with our privacy policy.

1. Audio storage is available if it is enabled in the Individual Contract. We set the storage period.
2. The Service records only audio and does not record the screen.
3. The audio of a particular speaker cannot be removed on its own. A request to delete audio is made by an Organization Administrator in writing (including by e-mail), and is handled as the deletion of all audio of the meeting concerned.

1. The Customer may connect External Tools to the Service at its own judgment and responsibility.
2. Data is sent to an External Tool only after the minutes are approved and only when a User performs the send operation. What is sent is the approved minutes and items (including the text of the remarks on which each item is based); for some External Tools, the transcript and the recorded audio are also sent when the User chooses them.
3. The use of an External Tool is subject to the conditions set by its provider. We are not responsible for the content, operation or changes of External Tools.

1. To the extent necessary to provide the Service, we may entrust transcription of audio, creation of drafts by AI, recording by the notetaker bot, operation of cloud infrastructure and other work to third parties. In that case, we supervise the contractors appropriately.
2. The work we entrust for the handling of Customer Data, and where the data is processed, are listed in our privacy policy.

The Customer and Users must not do any of the following.

1. Acts that violate laws and regulations or public order and morals
2. Acts that infringe the rights of third parties (including intellectual property rights, privacy and portrait rights)
3. Recording a meeting with the Service without notifying the participants of the recording or without the consent required
4. Disassembling, decompiling or reverse engineering the Service
5. Placing an excessive load on the Service or our facilities, gaining unauthorized access, or attempting to do either
6. Sending computer viruses or other harmful programs
7. Obtaining large amounts of information from the Service by automated means (except by methods we have approved)
8. Using the AI features of the Service to create information that violates laws and regulations or infringes the rights of third parties
9. Letting a third party use credentials
10. Using the Service for the purpose of developing a competing service
11. Any other act that we reasonably judge inappropriate and notify to the Customer

1. All intellectual property rights in the programs, screens, documents and other materials relating to the Service (excluding those relating to Customer Data) belong to us or to those who have licensed rights to us.
2. Permission to use the Service under these Terms does not mean the transfer of any right in the Service.

We may temporarily suspend all or part of the Service without prior notice in any of the following cases. In that case, we notify the Customer promptly afterwards.

1. When maintenance of facilities or a response to a failure must be carried out urgently
2. When a natural disaster, a power outage, a failure of communication lines or another event for which we are not responsible occurs
3. When a contractor's service stops

1. We may end the provision of the Service by notifying the Customer at least 3 months in advance. When we end only part of the Service, we notify the Customer in advance.
2. When we end the provision of the Service, the Customer may export Customer Data, by the method we specify, by the end date of the provision.

1. If the Customer breaches these Terms and does not remedy the breach within a reasonable period after we request it, we may suspend the use of the Service or cancel the Contract.
2. If the Customer fails to pay fees, or if a serious security problem arises, we may suspend the use of the Service.

1. The Customer exports the Customer Data it needs, by the method we specify, by the end date of the Contract. On the Customer's request when the Contract ends, we enable the export of the whole organization's data. The scope of the data that can be exported is as we specify; audio and some other data are not included.
2. Once 30 days have passed since the end date of the Contract, we promptly delete Customer Data, the accounts of Users who belong to the Customer's organization (except the accounts of Users who also belong to another organization) and the settings information of the organization, by a method that makes them unrecoverable. However, information that laws require us to keep is kept for the period set by law. Information in backups is deleted after the backup retention period has passed.
3. After the deletion under the preceding paragraph, we do not respond to requests to provide or restore Customer Data.
4. Data the Customer has sent to External Tools, and data the Customer has downloaded or copied, are not covered by the deletion under paragraph 2.

1. We do not warrant that the Service will be provided without interruption, that no errors will occur in the Service, or that the Service fits the Customer's particular purpose. We take reasonable care in providing the Service.
2. Our liability to the Customer for damages in connection with the Contract, whether based on breach of contract, tort or any other cause of claim, is limited to ordinary and direct damage actually incurred by the Customer, and its total amount is capped at the fees for the Service that the Customer paid us in the three months up to the month before the month in which the event that caused the damage occurred.
3. The preceding paragraph does not apply to damage caused by our intent or gross negligence.
4. We are not liable for damage incurred by the Customer because of a suspension of the services of our contractors or of External Tool providers, a failure of communication lines, or any other cause not attributable to us.

1. We and the Customer do not disclose to any third party, without the other party's prior consent, technical, business or other information disclosed by the other party in connection with the Contract that was indicated as confidential when disclosed ("Confidential Information"), and do not use it for any purpose other than the Contract. Customer Data is treated as Confidential Information whether or not it is so indicated.
2. Information that falls under any of the following is not Confidential Information.
   1. Information that was already public when disclosed
   2. Information that became public after disclosure through no fault of the recipient
   3. Information that the recipient already held when it was disclosed
   4. Information obtained from a third party with legitimate authority, without a duty of confidentiality
   5. Information developed independently without using Confidential Information
3. Notwithstanding the preceding paragraphs, if disclosure is required by law or by an order of a court or an administrative agency, Confidential Information may be disclosed to the extent necessary. In that case, the other party is notified in advance to the extent permitted by law.
4. Our disclosure of Confidential Information to the contractors in Article 12, to the extent necessary for the work entrusted, does not breach paragraph 1.
5. The obligations in this Article survive the end of the Contract for 1 year. For Customer Data they continue even after that period, for as long as we hold it (including in backups).

1. We and the Customer each represent and warrant that they and their officers are not, now or in the future, organized crime groups, members of organized crime groups or other antisocial forces, and have no relationship with them.
2. We and the Customer each undertake not to engage, by themselves or through a third party, in violent demands, unjust demands beyond legal responsibility, threatening behavior or the use of violence, or acts that damage the other party's credit or obstruct its business by spreading rumors or by using fraudulent means or force.
3. If the other party breaches either of the preceding two paragraphs, we and the Customer may cancel the Contract immediately, without any prior demand.

1. The Customer may not assign or pledge its contractual status or its rights and obligations under the Contract to a third party without our prior written consent.
2. If we transfer the business of the Service to another company, or have another company succeed to it through a company split or for another reason, we may, after notifying the Customer in advance, have the company that takes over or succeeds to the business succeed to our contractual status, our rights and obligations under the Contract, and Customer Data and other information about the Customer.

1. We give notices to the Customer by email to the contact email address the Customer has registered with us in advance, by display on the Service, or by any other method we consider appropriate.
2. A notice under the preceding paragraph takes effect when the email is sent or when it is displayed on the Service.
3. If the contact email address changes, the Customer promptly registers the change with us.

We may change these Terms under Article 548-4 of the Civil Code when the change fits the general interest of customers, or when the change does not go against the purpose of the Contract and is reasonable in light of the need for the change, the appropriateness of the changed content and other circumstances of the change. In that case, we make the content of the changed Terms and their effective date known, and notify the Customer, by display on the Service or by another appropriate method, a reasonable period before the effective date.

Even after the Contract ends, Article 4(3), Article 6 (only as regards unpaid fees), Article 7, Article 8(2) to (4), Article 9, Article 11(3), Article 14, Article 18, Article 19, Article 20 (only for the period in paragraph 5 of that Article), Article 22, Article 23, this Article and Articles 26 to 28 remain in effect.

Even if any provision of these Terms is held invalid or unenforceable, the other provisions remain in effect.

1. These Terms are governed by the laws of Japan.
2. The Tokyo District Court has exclusive jurisdiction as the court of first instance over any dispute arising in connection with these Terms or the Service.

Matters not set out in these Terms, and any doubt about their interpretation, are resolved through good-faith consultation between us and the Customer.

Date of establishment: October 12, 2026

Date of revision: October 21, 2026

Date of revision: October 30, 2026

Date of revision: November 2, 2026