Frequently asked questions
Before you start
Does it support meetings in Japanese?
It is built for meetings in Japanese, and it can also detect the spoken language automatically.
Can I use it for in-person meetings?
Yes. You can record with your computer’s microphone, or with a smartphone’s microphone in its browser. For online meetings, record the computer’s audio and the microphone together (Chrome and Edge), or invite the notetaker bot to the meeting.
Which browsers can I use?
It runs in the browser, on a computer or a smartphone. Recording the audio of a web meeting (PC audio) needs Chrome or Edge on a computer; other browsers and smartphones record with the microphone only.
Does it work with Zoom, Teams or Google Meet?
Yes, in two ways. One is to choose "Online meeting" when you record: share the audio of the meeting tab, or of the meeting app on your computer, and record it (Chrome and Edge). Depending on the browser and the OS, the audio of an app cannot always be shared; if so, join the meeting from the browser. The other is to paste the meeting link and invite the notetaker bot, which joins the Teams, Google Meet or Zoom meeting and records it. The host may need to let it in.
Is there a smartphone app?
There is no app to install, but GIJITO runs in the browser of a smartphone, with a layout made for it. A phone records with its microphone only: it cannot capture a computer’s audio, so for a web meeting invite the notetaker bot or record on a computer.
Is there an app to install on a computer?
Yes. There is a desktop app for macOS, Windows and Ubuntu. It records the audio of your online meetings without the sharing step.
Can I create minutes from an existing recording?
Yes. You can import audio and video files such as MP3, WAV, M4A and MP4 (up to 100 MB per file). You can also import a transcript file (VTT, SRT, TXT, DOCX or Markdown) and create minutes from it.
Minutes and items
How accurate are AI-generated minutes?
It depends on the meeting and the recording conditions. That is why items link back to the original remarks, and the minutes are approved only after the person responsible has checked them.
Do I approve items one by one?
No. You approve the minutes as a whole, once.
Who can approve?
The person who recorded the meeting, imported the file or invited the bot. Other members of the same folder can check and edit the draft.
Can I change the content after approval?
Yes. Press "Edit" on the approved minutes and make your changes; saving them creates a new draft, which you approve again. Stop without changes and the minutes stay approved. The approved version stays as it is.
Can I regenerate the draft?
Before approval you can regenerate after choosing the template, the language, the level of detail of the discussion and the meeting background again. The number of times is limited (the first draft counts as one) and the remaining count is shown on screen. Regenerating replaces the draft you had.
Are owners and due dates filled in automatically?
They come from what was said in the meeting. GIJITO is designed not to guess an owner or a due date that was not mentioned. The person responsible for the minutes checks the sources in the end.
Does it track task progress?
Team progress is tracked in the tools you already use, such as Backlog or Jira, where approved tasks can be created as issues. For your own tasks, save them to My item list, add your own due date and memo, and mark them done when you finish. That mark is visible only to you and is not linked to the status in Backlog or Jira.
Can I ask the AI about what was said in a meeting?
Yes. During and after a meeting you can ask the AI Assistant about the meeting you have open. Answers about the meeting are based only on that meeting, and each number leads to the remark it rests on. Questions unrelated to the meeting are answered from the AI’s general knowledge, shown apart under their own label. Only you see your prompts and the answers. Each prompt uses your AI credits.
Can I save as PDF?
GIJITO saves Word and Markdown. If you need a PDF, open the Word file and save it as PDF.
Security and data
Who can see meeting content?
Members of the folder where the minutes are saved. Even an organization admin cannot open a folder’s content in the app unless they are a member of that folder.
Is the recorded audio stored?
Audio storage is available to organizations that have it enabled in their contract. Organization admins turn auto-save on or off; the retention period is set by the system administrator (the operator). Only audio is recorded, not the screen.
What is sent to external tools?
The content you choose is sent only after the minutes are approved and only when you send it. Items go to Backlog and Jira and the minutes to Slack; Google Drive and similar tools can also store the transcript and the recording. You can review the content before sending, every send is logged, and items the AI created without a source cannot be registered as issues.
Is meeting content used to train AI?
We do not use the meeting content you entrust to us to train AI.
Data handling is explained in detail on the "Security and data handling" page.
Integrations
Which tools can it connect to?
Works with tools such as Backlog, Jira, Slack, Google Drive, Notion, Zoho CRM and Dropbox. Create issues from items in Backlog or Jira; post the minutes to a Slack channel, save them to Google Drive, Dropbox or Notion, or keep them as a note on a contact or deal in Zoho CRM. Connections to other tools can be added to fit your company’s needs. Please ask us about the details.
Once connected, is anything sent automatically?
No. Approval alone sends nothing. You choose the items, check the content, then create. Posting to Slack and saving to Google Drive also happen only when you do them yourself.
Can I use it without connecting a Backlog or Jira account?
Yes. Instead of connecting an account, you can export the items to a CSV and import it. Word and Markdown download and copy as text work with no integration at all.
Trial and pricing
Can I start a trial right away?
After you contact us, a member of our team will guide you through the next steps. Accounts are not issued instantly.
How much does it cost?
Basic is ¥990 (¥1,089 incl. tax) and Pro ¥1,920 (¥2,112 incl. tax) per user, per month, billed annually. Monthly billing is also available. We share Enterprise pricing when you contact us.
Does the trial cost anything?
No. The trial lasts one month and needs no payment details. We tell you how many accounts, how much transcription time and how many AI credits your trial includes when we send your trial environment details.
What is the difference between monthly and annual billing?
Annual billing is paid in advance, once a year, and costs 40% less than monthly billing. Monthly recording time and AI credits are the same either way.
Do the prices include tax?
The large figures are before tax. The amount including 10% consumption tax is shown below each one.
What are AI credits used for?
AI features: creating and regenerating minutes, naming meetings automatically and creating templates. Where your organization has them, the AI Assistant and translating minutes use credits too. Before you create minutes, GIJITO shows about how many credits it will use and how many you have left. Transcription time for recording and import is counted separately from AI credits.
What happens when recording time or AI credits run out?
Limits are per user and reset on the 1st of each month. If your AI credits run out, you can still record, import files and use the notetaker bot, and the transcript is saved; you can create the minutes once your credits are back. If your recording time runs out, you cannot start a new recording, import a file or invite the bot. If it runs out while you are recording, recording continues for up to 60 more minutes. If you need more during a month, please talk to us.
Can the minutes follow our own format?
Yes. Duplicate one of the templates provided, then add or reorder headings and edit the instructions to the AI. The AI can also build a template from a file of the minutes you use today ("Create from existing minutes"). Administrators make the templates shared by the organization; each member makes their own.
Where can I ask questions?
For trial and adoption, write to info@gijito.com. Current users can reach support at support@gijito.com.
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